Etiquette Programs
Etiquette are the forms required by good breeding, or prescribed by authority, to be observed in social or official life; observance of the proprieties of rank and occasion; conventional decorum;ceremonial code of polite society; The customary behavior of members of a profession, business, law, or sports

 

Chines Etiquette

Chinese Etiquette Program (3 hours)

Chinese etiquette is nevertheless practiced in the business world, and in formal working and social settings, although it may not be seen every day in the street.

Learning Chinese formal etiquette can help you feel more confident in building your Guanxi (networking), and make your Chinese clients, co-workers, staff members, partners, etc. feel more comfortable with you.

Program Outlines:

  • Historic evolution of Chinese etiquette
  • The etiquettes practiced today:
    -Introduction
    -Invitations
    -Attending ceremonies
    -Communication-verbal and non-verbal (body languages)
    -Festivals and celebrations
    -Visiting and as a guest (in family or business settings)
    -Meals and functions
    -Table manners
    -Meetings
    -Gifts
    -Liquor (wines and cigarettes)
    -Farewells
 
International Etiquette

  • International Business Etiquette Program (4 hours)

A social, corporate and dining etiquette workshop

In today's world, business demands more than working long hours and doing your best. You need an understanding of and confidence in, correct Asian and Western business practise and etiquette. A faux pas at the wrong time can damage your career. If you are newly appointed to a management position, or if you interact with people you don't know on a regular basis, this workshop can help you succeed. If you want to enhance and polish your business image, or if you just want to avoid feeling uncomfortable in the corporate world, this workshop will allow you to reach a higher level of skill, sophistication, and confidence.

What's Included:
  • Instruction by an expert Western facilitator
  • Small interactive class
  • Specialized course materials
  • Personalized certificate of completion

    Introduction and Course Overview:
    You will spend the first part of the workshop discussing what will take place during the workshop. You will also have an opportunity to identify your personal learning objectives.

  • How to Greet People and The Handshake
    During the important first few minutes of a new relationship, a handshake is usually the only body contact between two people. We will discuss and demonstrate the five factors of a good handshake.
  • Business Card Etiquette
    The exchange of business cards is a common ritual when meeting a new person. We will discuss some things to keep in mind when giving and receiving business cards.
  • The Skill of Making Small Talk
    Being able to small-talk successfully is one of the most crucial skills a businessperson can develop, but it is also one of the hardest. We'll discuss some basic do's and don'ts of small talk.
    -Opening and Closing Conversations
    -Taking Turns During Conversations
    -Appropriate Topics of Conversation
    -Use of Humour
    -Use of Names
  • Dining Out
    This session will focus on the most important ¡®dos' and ¡®dont's of Western dining.
    -General table manners including the worst mistakes not to make!
    -Using the fork and knife
    -Napkins/Serviette
    -"Reading" the Table Setting
    -Doing the right thing even if others are not
    -The Law and the rules of smoking
  • Making that Great First Impression to Date Westerns
    During this session, we will discuss some ways that participants can make sure their first impression is perfect.
  • Workshop Wrap-Up
    At the end of the day, you will have an opportunity to ask questions and fill out an action plan.